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ONLINE SERVICES

IMPORTANT INFORMATION

Patient Access to GP Services has changed due to the Covid-19 pandemic. Click the box below for full information on Access to primary care services. On this page you will find details of ONLINE services

ONLINE SERVICES

SYSTM ONLINE

Book appointments 

Order Repeat Prescriptions

MESSAGING

Contact Surgery 24/7 

NON - URGENT - WEEKDAYS ONLY

RESPONSE WITHIN 24-48 HOURS

Patients can register for Systm Online. Once registered you can book appointments on-line, order prescriptions, view your detailed coded clinical record via the internet and request access to your full clinical record. 

YOU CAN ALSO CONTACT THE SURGERY USING THE MESSAGING OPTION. THIS IS FOR NON-URGENT CONSULTATIONS FOR A RESPONSE WITHIN 24-48 HOURS. PLEASE DESCRIBE YOUR PROBLEM IN DETAIL & IF APPROPRIATE YOU WILL BE ABLE TO ADD IMAGES - BUT ONLY AS DIRECTED BY THE GP.

To do this, please ask at reception and bring a form of ID with you so that we can verify your identity. You can download the registration form from this website, but must bring this to the surgery with a form of ID as listed on the bottom of the registration form.

You will be given a username and password for the online service. Once registered, please click on the  logo above to access your Systm Online services.

Online Consultations

Econsult online banner and link

Patients can now consult online with a Clinician at our practice as part of a new online service which could save you time and a journey.

Using the online consultation service makes it easier for us to quickly decide how we can best help you with the least amount of disruption to your day. The service is free and confidential and medical consultations are always reviewed by a GP or Nurse Practitioner.

Simply answer questions about your symptoms online and we’ll call you back the same day (or the next working day if it’s sent after 4.30 pm) with general advice or signposting, a telephone consultation or, if necessary, we’ll get you booked in for an appointment.  You can use the system 24 hours a day, 365 days of the year.

You can also use the system to send administrative queries if you have a question relating to test results, letters, medical reports or have a general enquiry. The service also offers access to reliable and trustworthy self-help generic information 24 hours a day, 7 days a week that may help you to avoid an appointment altogether.

Use our online consultation service by clicking the graphic above. If you register to use the system then you won’t have to enter your personal details every time you send us a consultation.

Video Consultations

Image of a doctor looking at a computer screen whilst  talking to  a patient  via headset

Video consultations enable patients to have an appointment via a completely secure video environment from the comfort of your own home. Patients do not need to attend the practice and can connect to this service

To access the video consultation, please contact the practice. This service can be accessed following remote clinical triage.

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