Patient Access to GP Services has changed due to the Covid-19 pandemic. Click the box below for full information on Access to primary care services. On this page you will find details of ONLINE services
Patients can register for Systm Online. Once registered you can book appointments on-line, order prescriptions, view your detailed coded clinical record via the internet and request access to your full clinical record.
YOU CAN ALSO CONTACT THE SURGERY USING THE MESSAGING OPTION. THIS IS FOR NON-URGENT CONSULTATIONS FOR A RESPONSE WITHIN 24-48 HOURS. PLEASE DESCRIBE YOUR PROBLEM IN DETAIL & IF APPROPRIATE YOU WILL BE ABLE TO ADD IMAGES - BUT ONLY AS DIRECTED BY THE GP.
To do this, please ask at reception and bring a form of ID with you so that we can verify your identity. You can download the registration form from this website, but must bring this to the surgery with a form of ID as listed on the bottom of the registration form.
You will be given a username and password for the online service. Once registered, please click on the logo above to access your Systm Online services.
Patients can now consult online with a Clinician at our practice as part of a new online service which could save you time and a journey.
Using the online consultation service makes it easier for us to quickly decide how we can best help you with the least amount of disruption to your day. The service is free and confidential and medical consultations are always reviewed by a GP or Nurse Practitioner.
Simply answer questions about your symptoms online and we’ll call you back the same day (or the next working day if it’s sent after 4.30 pm) with general advice or signposting, a telephone consultation or, if necessary, we’ll get you booked in for an appointment. You can use the system 24 hours a day, 365 days of the year.
You can also use the system to send administrative queries if you have a question relating to test results, letters, medical reports or have a general enquiry. The service also offers access to reliable and trustworthy self-help generic information 24 hours a day, 7 days a week that may help you to avoid an appointment altogether.
Use our online consultation service by clicking the graphic above. If you register to use the system then you won’t have to enter your personal details every time you send us a consultation.
To access the video consultation, please contact the practice. This service can be accessed following remote clinical triage.
With the NHS App, you can check your symptoms and get immediate advice. You can also book appointments at your GP practice, order repeat prescriptions, view your medical record and more. To use the NHS App you must be aged 13 or over and registered with a GP surgery in England.
Use the NHS App to
✓ Get Your NHS COVID PASS
View and download your COVID Pass for places in England and Wales using this service, or for travel abroad
✓ Get advice about coronavirus
Get information about coronavirus and find out what to do if you think you have it
✓ Order repeat prescriptions
See your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
✓ Book appointments
Search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
✓ Get health advice
Search trusted NHS information and advice on hundreds of conditions and treatments. You can also answer questions to get instant advice or medical help near you
✓ View your health record
Securely access your GP health record, to see information like your allergies and your current and past medicines. If your GP has given you access to your detailed medical record, you can also see information like test results and details of your consultations
✓ Register your organ donation decision
Choose to donate some or all of your organs and check your registered decision
✓ find out how the NHS uses your data
Choose if data from your health records is shared for research and planning
✓ View your NHS number
Find your NHS number, More about NHS Number
Keeping your data secure
After you download the app, you will need to set up an NHS login and prove who you are. The app then securely connects to information from your GP surgery.If your device supports fingerprint detection or facial recognition, you can use it to log in to the NHS App each time, instead of using a password and security code.
If your GP surgery or hospital offers other services innthe NHS App, you may be able to :
▶ Message your surgery or a health professional online
▶consult a GP or health professional through an online form and get a reply
▶ access health services on behalf of someone you care for
▶ view your hospital and other healthcare appointments
▶ view useful links your doctor or health professional has shared with you
▶ view and manage care plans
There is a huge choice of online information to support people with health condtions. It is important to use reputable sources and whilst we cannot be responsible for content of third party websites, we hope that the ones cited will prove useful.
Access a large on-line directory of useful helplines for physical and mental health issues.Learn more »
The NHS.UK website is a gigantic resource which contains of useful information and services.Learn more »
The NHS 111 service is available online and can give advice or assistance by telephone on 111Learn more »
The NHS App is a simple and secure way to access NHS services from your mobile or desktop deviceLearn more »
The Gov.uk website gives helpful information - including benefits, housing, childcare and disabilities .Learn more »
Click below to open up an A - Z Directory of local hospitals and hospital specialties in the North Lincolnshire area.Learn more »